Comments on: customer safety, it matters too http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/ a place for opinions and thoughts Sat, 29 May 2010 18:11:56 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: cris http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/comment-page-1/#comment-563 cris Thu, 24 Dec 2009 09:43:39 +0000 http://blog.barzan.ca/?p=525#comment-563 nothing. one phone call from the head office, they left a message saying they've informed the respective store, but nothing since. given the latest headaches with purchasing a car i haven't had time to pass by that particular store to actually pass them a formal complaint nothing. one phone call from the head office, they left a message saying they’ve informed the respective store, but nothing since. given the latest headaches with purchasing a car i haven’t had time to pass by that particular store to actually pass them a formal complaint

]]> By: andix http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/comment-page-1/#comment-562 andix Thu, 24 Dec 2009 09:27:46 +0000 http://blog.barzan.ca/?p=525#comment-562 so? any news? so?
any news?

]]> By: cris http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/comment-page-1/#comment-404 cris Thu, 03 Dec 2009 19:07:17 +0000 http://blog.barzan.ca/?p=525#comment-404 i'll probably post the reply once I get. Given I have yet to hear from them and it's been 3 days. However, if I do not hear from them I do plan to submit a formal letter of complaint to the manager of the respective store i’ll probably post the reply once I get. Given I have yet to hear from them and it’s been 3 days. However, if I do not hear from them I do plan to submit a formal letter of complaint to the manager of the respective store

]]> By: Jenn http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/comment-page-1/#comment-397 Jenn Thu, 03 Dec 2009 04:44:21 +0000 http://blog.barzan.ca/?p=525#comment-397 I think it's great that you spoke up! Most people would usually quickly walk past them and ignore it..keep me posted on what they say when they reply (if they do)! I think it’s great that you spoke up! Most people would usually quickly walk past them and ignore it..keep me posted on what they say when they reply (if they do)!

]]> By: cris http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/comment-page-1/#comment-392 cris Wed, 02 Dec 2009 15:49:37 +0000 http://blog.barzan.ca/?p=525#comment-392 a security company might be the most effective option. most like you're right about what will take for them to change their perspective. i'm now waiting for a response from superstore, as i did submit a complaint using their form online. i might be tempted to write a formal letter and provide it to the manager of the respective branch. a security company might be the most effective option. most like you’re right about what will take for them to change their perspective. i’m now waiting for a response from superstore, as i did submit a complaint using their form online. i might be tempted to write a formal letter and provide it to the manager of the respective branch.

]]> By: andix http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/comment-page-1/#comment-391 andix Wed, 02 Dec 2009 15:19:03 +0000 http://blog.barzan.ca/?p=525#comment-391 the best way to handle such issues is by hiring a security company. that is exactly why there are security companies out there in the first place: to cover for liabilities. it's like paying for insurance. as a trained security person I can tell you this much, I'm powerless and do not get to touch a perp before he/she becomes violent, and if I do it'll be only in self defense. but then again, the mere presence more than often is enough to deter beggars, homeless people and others alike to even make an appearance. it all boils down to how cheap the store owner is. (remember the Safeway on 6th and 6th in New West - they had a security person working evenings. and so did the Liquor Store on Columbia st.) perhaps they'll change their perspective once they get sued for the first time. the best way to handle such issues is by hiring a security company. that is exactly why there are security companies out there in the first place: to cover for liabilities. it’s like paying for insurance. as a trained security person I can tell you this much, I’m powerless and do not get to touch a perp before he/she becomes violent, and if I do it’ll be only in self defense. but then again, the mere presence more than often is enough to deter beggars, homeless people and others alike to even make an appearance.

it all boils down to how cheap the store owner is. (remember the Safeway on 6th and 6th in New West – they had a security person working evenings. and so did the Liquor Store on Columbia st.) perhaps they’ll change their perspective once they get sued for the first time.

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