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	<title>the stick, the stone and the puddle &#187; customer service</title>
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	<link>http://blog.barzan.ca</link>
	<description>a place for opinions and thoughts</description>
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		<title>cheap prices means cheap training</title>
		<link>http://blog.barzan.ca/2010/02/cheap-prices-means-cheap-training/</link>
		<comments>http://blog.barzan.ca/2010/02/cheap-prices-means-cheap-training/#comments</comments>
		<pubDate>Mon, 08 Feb 2010 04:29:47 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[safety]]></category>
		<category><![CDATA[vancouver]]></category>
		<category><![CDATA[army and navy]]></category>
		<category><![CDATA[bargain stores]]></category>
		<category><![CDATA[bc army and navy]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[improper customer service]]></category>
		<category><![CDATA[lack of training]]></category>
		<category><![CDATA[new westminster army & navy]]></category>
		<category><![CDATA[vancouver army and navy]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=736</guid>
		<description><![CDATA[one would think that walking into a bargain store will result with finding items are reasonably cheaper prices than other higher end stores. while one would assume that the customer service will be cheaper&#8230;one would not expect the staff to be completely ignorant to the customers. today, february 7th, at around 1:30pm i walked in [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2010/02/cheap-prices-means-cheap-training/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>trust the salesman part II</title>
		<link>http://blog.barzan.ca/2009/12/trust-the-salesman-part-ii/</link>
		<comments>http://blog.barzan.ca/2009/12/trust-the-salesman-part-ii/#comments</comments>
		<pubDate>Wed, 30 Dec 2009 22:52:02 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[opinions]]></category>
		<category><![CDATA[vancouver]]></category>
		<category><![CDATA[0% finance toyota]]></category>
		<category><![CDATA[2010 corolla]]></category>
		<category><![CDATA[broken promises]]></category>
		<category><![CDATA[car]]></category>
		<category><![CDATA[car salesman]]></category>
		<category><![CDATA[car salesman lies]]></category>
		<category><![CDATA[car salesman tricks]]></category>
		<category><![CDATA[complain]]></category>
		<category><![CDATA[corolla]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[dealer incentive]]></category>
		<category><![CDATA[dealers]]></category>
		<category><![CDATA[dealerships]]></category>
		<category><![CDATA[finance car]]></category>
		<category><![CDATA[finance toyota]]></category>
		<category><![CDATA[jim pattison northshore toyota]]></category>
		<category><![CDATA[jim pattison toyota]]></category>
		<category><![CDATA[lease car]]></category>
		<category><![CDATA[mazda complaint]]></category>
		<category><![CDATA[northshore toyota]]></category>
		<category><![CDATA[profesionalism]]></category>
		<category><![CDATA[purchase car]]></category>
		<category><![CDATA[salesman]]></category>
		<category><![CDATA[toyota]]></category>
		<category><![CDATA[toyota complaint]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=605</guid>
		<description><![CDATA[after all the dealings with mazda dealers, i signed on the evening of the 21st with jim pattison northshore toyota for a toyota corolla, 2010, ce model without a/c. i went there based on the promise of the salesman that the car is in their parking lot: MR Barzan we have the exact vehicle that [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2009/12/trust-the-salesman-part-ii/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>trust the salesman</title>
		<link>http://blog.barzan.ca/2009/12/trust-the-salesman/</link>
		<comments>http://blog.barzan.ca/2009/12/trust-the-salesman/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 06:26:53 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[vancouver]]></category>
		<category><![CDATA[broken promises]]></category>
		<category><![CDATA[car]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[dealers]]></category>
		<category><![CDATA[dealerships]]></category>
		<category><![CDATA[foolishness]]></category>
		<category><![CDATA[freeway mazda]]></category>
		<category><![CDATA[mazda]]></category>
		<category><![CDATA[meaning]]></category>
		<category><![CDATA[morrey mazda]]></category>
		<category><![CDATA[northshore morrey mazda]]></category>
		<category><![CDATA[opinion]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[salesman]]></category>
		<category><![CDATA[thoughts]]></category>
		<category><![CDATA[toyota]]></category>
		<category><![CDATA[waste of money]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=572</guid>
		<description><![CDATA[&#8230;to make sure the profit is maximized at the cost of the buyer. i&#8217;ve been in the market to purchase a new car for the last month or so. prior to even walking into a dealership, i started looking online to see the options given my student budget. the cars that stood out were the [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2009/12/trust-the-salesman/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>customer safety, it matters too</title>
		<link>http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/</link>
		<comments>http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 04:55:50 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[safety]]></category>
		<category><![CDATA[vancouver]]></category>
		<category><![CDATA[consumer safety]]></category>
		<category><![CDATA[customer safety]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[health]]></category>
		<category><![CDATA[health and safety policy]]></category>
		<category><![CDATA[homeless]]></category>
		<category><![CDATA[opinion]]></category>
		<category><![CDATA[parking lots]]></category>
		<category><![CDATA[public service]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[stores]]></category>
		<category><![CDATA[superstore]]></category>
		<category><![CDATA[thoughts]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=525</guid>
		<description><![CDATA[most consumer/customer safety issues usually are related to ensuring injury or health related issues do not occur due to the use or consumption of the product purchased.  however, a store is and should be responsible for the safety of its consumers while on all the premises of the respective store. some might argue that they are, [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2009/11/customer-safety-it-matters-too/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>high security at yvr</title>
		<link>http://blog.barzan.ca/2009/10/high-security-at-yvr/</link>
		<comments>http://blog.barzan.ca/2009/10/high-security-at-yvr/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 04:40:03 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[safety]]></category>
		<category><![CDATA[travels]]></category>
		<category><![CDATA[vancouver]]></category>
		<category><![CDATA[airline]]></category>
		<category><![CDATA[airport]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[foolishness]]></category>
		<category><![CDATA[profesionalism]]></category>
		<category><![CDATA[public service]]></category>
		<category><![CDATA[public transportation]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[sexual harassment]]></category>
		<category><![CDATA[stupidity]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[visits]]></category>
		<category><![CDATA[yvr]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=472</guid>
		<description><![CDATA[recently i had the pleasure of traveling north-bound on vacation in order to visit some old friends and enjoy what nature has to offer at footsteps from the north pole. anyhow, the decision was to travel by plane, after-all driving 2000 kms is not always a desired thing to do. by this point i am [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2009/10/high-security-at-yvr/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>contract stranglehold</title>
		<link>http://blog.barzan.ca/2009/08/contract-stranglehold/</link>
		<comments>http://blog.barzan.ca/2009/08/contract-stranglehold/#comments</comments>
		<pubDate>Thu, 27 Aug 2009 16:10:00 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[vancouver]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[contracts]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[disturbing]]></category>
		<category><![CDATA[internet providers]]></category>
		<category><![CDATA[lack of customer service]]></category>
		<category><![CDATA[opinion]]></category>
		<category><![CDATA[profesionalism]]></category>
		<category><![CDATA[rogers wireless]]></category>
		<category><![CDATA[shaw]]></category>
		<category><![CDATA[telus]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=232</guid>
		<description><![CDATA[i recently ran across a friend&#8217;s post about customer service, and while i was tempted to add my 2 cents on to his blog&#8230;i figured i&#8217;d share my thoughts on my latest experiences (and yes i do mean experiences). prior to diving right in, a quick update. given the latest changes in my life, i [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2009/08/contract-stranglehold/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>air transat</title>
		<link>http://blog.barzan.ca/2009/03/air-transat/</link>
		<comments>http://blog.barzan.ca/2009/03/air-transat/#comments</comments>
		<pubDate>Thu, 05 Mar 2009 23:36:00 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[travels]]></category>
		<category><![CDATA[vancouver]]></category>
		<category><![CDATA[airline]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[lack of customer service]]></category>
		<category><![CDATA[opinion]]></category>
		<category><![CDATA[profesionalism]]></category>
		<category><![CDATA[travel]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=193</guid>
		<description><![CDATA[i haven&#8217;t even had the pleasure to fly with them and they&#8217;re getting a promotional entry. some are just that lucky, or well in their case just that deserving. let&#8217;s put matters in perspective&#8230;and will try to keep this short. i&#8217;m due to attend a conference at the end of april in england&#8230;and with it&#8230;i [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2009/03/air-transat/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>cutting down&#8230;</title>
		<link>http://blog.barzan.ca/2009/01/cutting-down/</link>
		<comments>http://blog.barzan.ca/2009/01/cutting-down/#comments</comments>
		<pubDate>Mon, 19 Jan 2009 08:15:00 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[vancouver]]></category>
		<category><![CDATA[aldo]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[recycle]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[waste reduction]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=177</guid>
		<description><![CDATA[eventually it was bound to happen, had to buy a pair of shoes recently&#8230;and after a few hours wasted in the various malls&#8230;i entered aldo shoes. knowing exactly what i was looking for&#8230;i ended up finding a pair and surprisingly they fit. time to pay and leave&#8230;and a surprise occurs. i don&#8217;t receive a complimentary [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2009/01/cutting-down/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>just a thought</title>
		<link>http://blog.barzan.ca/2008/11/just-a-thought/</link>
		<comments>http://blog.barzan.ca/2008/11/just-a-thought/#comments</comments>
		<pubDate>Sun, 23 Nov 2008 19:40:00 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[opinions]]></category>
		<category><![CDATA[vancouver]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[recycle]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[waste reduction]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=165</guid>
		<description><![CDATA[recently i purchased a few dvds from best buy. used their online &#8216;booking&#8217; system and still had to drive to two different locations to pick up the required discs. even though their online shopping system is set-up decently enough so that even bush can use it, and it&#8217;s somewhat recommended, this ain&#8217;t about that. at [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2008/11/just-a-thought/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>it&#8217;s all about the ho ho ho</title>
		<link>http://blog.barzan.ca/2008/11/its-all-about-the-ho-ho-ho/</link>
		<comments>http://blog.barzan.ca/2008/11/its-all-about-the-ho-ho-ho/#comments</comments>
		<pubDate>Mon, 17 Nov 2008 15:00:00 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[opinions]]></category>
		<category><![CDATA[christmas]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customs]]></category>
		<category><![CDATA[decorations]]></category>
		<category><![CDATA[definition]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[rituals]]></category>

		<guid isPermaLink="false">http://blog.barzan.ca/?p=162</guid>
		<description><![CDATA[well not quite. it&#8217;s astonishing how shallow society has become. it&#8217;s just over a month before christmas is here and even if you tried to not be aware of this you couldn&#8217;t. the astonishing part is not the fact that at some point we had to be &#8216;politically&#8217; correct and say &#8216;happy holidays&#8217; not &#8216;merry [...]]]></description>
		<wfw:commentRss>http://blog.barzan.ca/2008/11/its-all-about-the-ho-ho-ho/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
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