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	<title>the stick, the stone and the puddle &#187; telus</title>
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		<title>contract stranglehold</title>
		<link>http://blog.barzan.ca/2009/08/contract-stranglehold/</link>
		<comments>http://blog.barzan.ca/2009/08/contract-stranglehold/#comments</comments>
		<pubDate>Thu, 27 Aug 2009 16:10:00 +0000</pubDate>
		<dc:creator>cris</dc:creator>
				<category><![CDATA[vancouver]]></category>
		<category><![CDATA[cellphone]]></category>
		<category><![CDATA[contracts]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[disturbing]]></category>
		<category><![CDATA[internet providers]]></category>
		<category><![CDATA[lack of customer service]]></category>
		<category><![CDATA[opinion]]></category>
		<category><![CDATA[profesionalism]]></category>
		<category><![CDATA[rogers wireless]]></category>
		<category><![CDATA[shaw]]></category>
		<category><![CDATA[telus]]></category>
		<category><![CDATA[wireless]]></category>

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		<description><![CDATA[i recently ran across a friend&#8217;s post about customer service, and while i was tempted to add my 2 cents on to his blog&#8230;i figured i&#8217;d share my thoughts on my latest experiences (and yes i do mean experiences). prior to diving right in, a quick update. given the latest changes in my life, i [...]]]></description>
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